Deposits

How to Deposit Funds in Your Account:

You can either mail checks to our office or utilize mobile check deposit.

Mobile Check Deposit:

The RBC Connect mobile app provides you with freedom, flexibility and secure on-the-go access to information and features including mobile check deposit. You must first have already registered for access to this website. Please call us directly if you do not have access or need help with your user id and password.

To download the app

The app is available for iPhone, iPad, and Android users, the app is free on the App Store and on Google Play.

To download the Android app: Go to Google Play and search for “RBC Connect.” Once you’ve found the “RBC Connect” app, touch “Install.” On Android you may be required to enter your password to install.

To download the iPhone or iPad app: Go to the App Store and search for “RBC Connect.” Once you’ve found the “RBC Connect” app, touch “Get.” On iOS, you will be required to enter your Apple ID, use Touch ID or Face ID to install.

App features

Make deposits 24/7 directly into your eligible accounts

  • View your total portfolio through a dashboard view
  • Check account balances, account performance summaries, asset mixes, holdings, and activities for each account
  • See market performance at-a-glance, including major movers and related investment news
  • Read up-to-date news articles on the market

For questions and assistance

To speak with someone about functionality or using the app, contact Client Support Services, toll-free at: 1-800-933-9946 weekdays from 8:00 a.m. to 10:00 p.m. ET and Saturday from 10:00 a.m. to 6:00 p.m. ET.

You are welcome to call us directly at 415.925.4000 for help with the app or for more details about depositing funds or wire transfers.

What/Who is RBC CS?

RBC Correspondent Services (RBC CS) is a division of RBC Capital Markets, LLC, member NYSE/FINRA/SIPC. RBC Capital Markets, LLC, is a member of the NYSE, AMEX, CHX, CBOE and PSE and has execution capabilities on all principal exchanges. RBC Capital Markets, LLC is owned by Royal Bank of Canada, which trades under the symbol RY on the New York Stock Exchange.

Relevant Wealth's Relationship with RBC CS

Relevant Wealth has a contractual agreement with RBC Correspondent Services (RBC CS) to serve as our clearing firm. This fully disclosed agreement states the responsibilities of each party. Prior to the agreement becoming effective, RBC CS is responsible for making all disclosures to our firm’s designated examining authority as required by NYSE Rule 382. Each client of our firm is notified of the relationship via a disclosure letter. The disclosure letter details the responsibilities that our firm (the introducing broker-dealer) and RBC CS (the clearing firm) have to the client. Although client assets are held by RBC Capital Markets, LLC, neither RBC Capital Markets, LLC, nor RBC CS has responsibility for the financial condition or performance of our firm or our Financial Advisors. SEC Rule 606 Report Disclosure.

SIPC & Additional Coverage for Client Accounts

Our clearing firm, RBC Correspondent Services, is a division of RBC Capital Markets, LLC. RBC Capital Markets, LLC, is a member of the Securities Investor Protection Corporation (SIPC). SIPC is a nonprofit membership corporation funded by its member security broker-dealers. SIPC protects the securities clients of its members in the event of the failure of a member firm. SIPC reimburses clients the cash value of their securities up to $500,000 per account (of which $250,000 may be in cash). All client accounts which are similarly titled are combined for purposes of determining SIPC protection. Accounts with separate legal titles, however, are each protected separately. Thus, for example, a client’s individual account, a joint tenants account with a spouse, and a custodial account for a minor child would each receive separate protection.

RBC Capital Markets, LLC, has purchased an additional policy that offers coverage in excess of the protection provided by SIPC. This coverage covers additional securities and cash protection up to $99.5 million SIPC qualified account (of which $900,000 may be in cash). A $400 million aggregate limit applies to this additional coverage.

Note: Neither SIPC protection, nor protection in excess of that offered by SIPC, covers a decline in the value of a client’s assets due to market loss. Additional information is available upon request or at www.sipc.org.

Products & Services Available

Through our affiliation with RBC Correspondent Services, our clients have access to products and services that allow investment flexibility. These products and services include the following:

  • An Investment Access® Account, which provides unlimited check writing; a Visa Gold® Debit Card; electronic access for direct deposits, withdrawals and systematic investments; and convenient borrowing through marginable securities;
  • Fee-based options that provide access to professional money managers; numerous mutual fund investments in one easy-to-manage account; and an account that can contain stocks, mutual funds and other investments;
  • Retirement plan accounts that range from individual plans (traditional and Roth IRAs) to business retirement plans, such as 401(k) and SIMPLE plans;
  • Fixed-income products, including government, municipal, corporate and mortgaged-backed securities;
  • Thousands of mutual funds from the country’s most prominent mutual fund families;
  • Comprehensive account statements with easy-to-read trade confirmations; and
  • An online tool for 24/7 access to client accounts that provides brokerage information, a daily market summary, company and mutual fund profiles, headline news, “most actives” on the market, quick charts, quotes — all the things needed to keep today’s investor up-to-date.

Please contact us directly with any questions.

SEC ORDER HANDLING DISCLOSURE

Report on Routing of Customer Orders

Generally, trades are executed through our clearing firm, RBC Correspondent Services. Relevant Wealth does not receive payment for order flow or engage in profit-sharing arrangements. Transaction Auditing Group (TAG) has been selected to disseminate on their public Web site the Order Handling Disclosure Report for RBC CS. Written copies of this quarterly report are available upon request.

BUSINESS CONTINUITY PLANNING DISCLOSURE

Relevant Wealth Advisors has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.

Contacting Us

If after a significant business disruption you cannot contact us as you usually do by calling 415.925.4000, you should call our alternative number 415.609.8546 (or go to our web site at relevantwealth.com). If you cannot access us through either of those means, you should contact our clearing firm, RBC Correspondent Services, at 866.506.8596 for instructions on how it may provide prompt access to funds and securities, enter orders and process other trade-related, cash, and security transfer transactions on our behalf.


PRIVACY NOTICE

Because of the sensitivity surrounding personal information, our client privacy procedures are extremely strict. We limit access to client information only to those employees and authorized agents who need to know that information in order to provide the products or services that our clients have requested from us. We maintain strict physical, electronic, and procedural safeguards that comply with federal confidentiality standards.

Where We Get Information

The information we collect about our clients comes from information they provide to us when opening an account or during our ongoing relationship. This includes information such as name, address, and Social Security number provided on applications, agreements or other forms. In addition, we maintain records of each of our clients’ transactions and holdings at relevant Wealth.

To Whom We Disclose Information

We provide information about our current or former clients, from the sources described above, to parties outside Relevant Wealth only as described below:

  • To our clearing firm RBC Correspondent Services. RBC CS is the sole provider of custodial services for Relevant Wealth. These services include trade clearances and account settlements.
  • Where required by law or regulation. Examples include responses to a subpoena, court order, or regulatory demand.
  • As authorized by the client. Our clients may request that we send copies of their account statements and/or trade confirmations to a third party.
  • Relevant Wealth does not respond to requests for information about our clients from any consumer-reporting agencies.
  • Relevant Wealth does not participate in joint marketing agreements.

Complaints against Relevant Wealth and/or its employees should be directed to Bruce Raabe at 415.925.4000 or mailed to:

Bruce Raabe
Relevant Wealth Advisors
2 Belvedere Place, Suite 350
Mill Valley, CA 94941

Protection of client personal and transaction-related information is of extreme importance to us. If you have any questions regarding this policy, please feel free to contact us.